FAQs

 

  1. Log in to the ALTA website.
  2. Select My Rosters/New Reinstate in the lower ribbon.
  3. Select the My Rosters tile.
  4. In your roster listing, please see the Roster ID column and find the ID for the league and season you are searching for.
  1. Log in to the ALTA website Member Portal
  2. Select My Rosters & New/Reinstate
  3. Select the New/Reinstate tile
  4. Select a league in which to enter a roster
  5. Click New
  6. Read and acknowledge the bullet point items to start the process
  7. Click Add Player to Search and Select players for this new team
  8. If you are not planning to pay any unpaid dues, you will need to remove those players and add them back before the end of the roster correction period
  9. Make sure you have at least the minimum number of paid players to enter your roster
  10. You must certify that you have permission from all players to put them on this team
  11. You will receive a warning if players you are entering on this roster are already on another roster 
  12. Select captains or managers for this new team
  13. Select the Home Facility for this team
  14. Add designees if you want others than the captains, managers and roster creator to be able to see the team tracking sheet and opposing team contact information on the schedule, and to make player adds
  15. Designees may be added and deleted as needed throughout the season
  16. The roster creator will automatically be included as a designee but can be removed from team management, if appropriate, and remain in history as the one who submitted the roster
  17. Select Requested Level Flight
  18. Choose any rankings that currently apply to your team members
  19. Only complete Request for Review if the team has special circumstances that will affect their level/flight placement
  20. Note warnings under 9: Error Check and click Previous to make changes or click Next to Pay
  21. All players must be paid in order to complete the new roster
  22. Emails will be sent to your players confirming their addition to this roster and also sent to other captains if you have added a player they currently have on their roster in the same league
  23. A Roster Summary page will appear with your new Roster confirmation number
  24. Print a copy for your record
  1. Log in to the ALTA website
  2. Select My Rosters/New Reinstate in the lower ribbon.
  3. Select the Rosters tile
  4. Search through the filters if needed, or click on the ellipsis to the left of the roster you want to Select it to view
  1. Log in to the ALTA website Member Portal
  2. Select My Rosters & New/Reinstate
  3. Select the New/Reinstate tile
  4. Select a league in which to enter a roster
  5. Click Reinstate button 
  6. Read and acknowledge the bullet point items to start the process
  7. Remove players from the past roster that will not remain on the team
  8. Click Add Player to Search and Select players as needed to add to the team
  9. If you are not planning to pay any unpaid dues, you will need to remove those players and add them back before the end of the roster correction period
  10. Make sure you have at least the minimum number of paid players to enter your roster
  11. You must certify that you have permission from all players to put them on this team
  12. You will receive a warning if players you are entering on this roster are already on another roster 
  13. Select/verify captains or managers for this team
  14. Select/verify the Home Facility for this team
  15. Add designees if you want others than the captains, managers and roster creator to be able to see the team tracking sheet and opposing team contact information on the schedule, and to make player adds
  16. Designees may be added and deleted as needed throughout the season
  17. The roster creator will automatically be included as a designee but can be removed from team management, if appropriate, and remain in history as the one who submitted the roster\
  18. Select Requested Level Flight
  19. Choose any rankings that currently apply to your team members
  20. Only complete Request for Review if the team has special circumstances that will affect their level/flight placement
  21. Note the warnings: Error Check and click Previous to make changes or click Next to Pay
  22. Emails will be sent to your players confirming their addition to this roster and also sent to other captains if you have added a player they currently have on their roster in the same league
  23. A Roster Summary page will appear with your new Roster confirmation number
  24. Print a copy for your record
  1. Changes to a roster may only be made during roster entry including the 5 day corrections period following the roster entry deadline  
  2. You must have the appropriate permissions in the site to change a roster 
  3. Roster creators, captains, co-captains, managers, co-managers and designees are able to make these changes 
  4. Log in to the ALTA website
  5. In the Member Portal, select My Rosters / New Reinstate.
  6. Select My Rosters
  7. At the top of your roster listings will be your newest rosters. From the ellipsis at the left choose Select
  8. On the Roster Members page in the Position column, remove the leader position and give that member a player status
  9. Change another player to a captain status.
  10. in the side tabs, click Roster / Facility and Select by Facility Name to choose a new facility. Save at the bottom of the page
  1. Log in to the ALTA website
  2. In the Member Portal select My Rosters/New Reinstate
  3. Select My Rosters
  4. In the ellipsis to the left of your roster, click Select
  5. Either enter the ALTA number of the player you want to add to your team, or click the Search button to find the player to add.
  6. After you get notice that the player can be added, please be sure and click to Save the addition.
  1. Removal can only be done during roster entry including the corrections period that lasts 5 days after the roster entry deadline  
  2. Each time you are added to a roster you will receive an email which provides the contact number and email address of your captain or manager
  3. Please contact your captain or manager to remove you from the roster 
  1. Adult Rules I. G. 4. - No player may be removed from a roster after the roster correction deadline, regardless of how they came to be on that roster
  1. At the end of the season, within 30 days from the last scheduled match, if you have not played or been listed on a scorecard to accept a default, you can ask that the roster be removed from your history
  2. Log in to the ALTA website
  3. In the Member Portal select My Rosters / New Reinstate
  4. Now select Post Season Deletion and click New
  5. Put your ALTA number or name and find the leagues where you are eligible to be removed from the roster
  6. Select to begin the removal process
  1. You will receive an email from ALTA confirming that you are on more than one roster in the same league.
  2. Please advise ALTA of the roster(s) you want to be deleted from.
  3. If you have questions, contact the ALTA office
  1. If you are a potential new member, please click Join ALTA on the Home Page.
  2. If you are renewing membership(s), please log in to your Member Portal, click Members & Memberships then Renew Memberships.
  3. If you do not remember your username or password, click to Sign In on the Home Page, then either Forgot Username or Forgot Password.
  4. When you first join ALTA, you are assigned a member number
  5. Your original member number is the only member number that should be renewed for you to contain all of your ALTA history
  6. It's against the ALTA rules to utilized more than one member number per member
  7. Once a membership is purchased or renewed, it is nonrefundable
  1. Log in to the ALTA website > Member Portal > My Account > My Profile
  2. Use the tabs to the left to select and edit your information
  3. Be sure to Save your changes
  1. Log in to the ALTA website
  2. In the Member Portal your ALTA number is listed in the box on the left

Log in > Member Portal > My Account > My Preferences.  Check the box to allow your email address to be shown.  

Log in > Member Portal > My Account > My Profile.  Upload your photo here.   

Yes. 

  • Winter: Mixed Doubles and Senior Mixed Leagues 
  • Spring and Fall:  Men and Senior Day Men; Sunday, Thursday and Senior Day Women
  • Summer:  Mixed Doubles and Senior Men/Women
  1. No one under 18 years of age may be placed on a roster in any Adult League 
  2. To be placed on a Senior League roster, a player must be at least 45 years of age within the calendar year
  3. To be placed on a Senior Day League roster, a player must be at least 55 years of age within the calendar year
  4. To be placed on a Junior League roster, the player must be at least 7 years of age and no older than 18 years of age within the calendar year
  5. For more information about how Junior Leagues are set up please refer to the Junior Boys League page or the Junior Girls League page.
  1. Log in to your Member Portal
  2. If this is for an active team, go to My Active Teams and select Schedule & Lineup. If you are on multiple teams use the Switch Teams button.
  3. The same Schedule & Lineup link is available from the My Active Teams Dashboard ribbon
  4. OR from the Member Portal select My Rosters/New Reinstate, then Rosters. In the ellipsis to the left of your roster select Schedule.
  1. You must be a captain, co-captain, roster creator or designee to access tracking sheets
  2. Log in to the ALTA website
  3. Select My Active Teams if this applies and then Team Tracking Sheet.
  4. OR Select My Rosters/New Reinstate then My Rosters
  5. In the ellipsis to the left of the roster you want, select Tracking Sheet.
  6. The tracking sheet is available when the schedules are posted
  1. Without logging in you can click on the hamburger menu in the upper right of the Home Page and select Playoffs
  2. The Playoffs page will open with filters to find the league information you desire
  3. In the Member Portal after logging in, you can select My Resources and then Playoffs
  4. In the Member Portal you may also select My Active Teams Selecting the Playoffs tile will limit view to only post season play for a particular in season team.
  1. Without logging in you can click on the hamburger menu in the upper right of the Home Page and select Division Standings
  2. The Division Standings page will open with filters to find the league information you desire
  3. In the Member Portal after logging in, please select My Resources > Division Standings
  4. In the Member Portal > My Active Teams > Division Standings for your active team(s) standings.
  1. After your schedule is determined, your coordinator will be assigned
  2. As a player, you should contact your captain with any issues
  3. Your captain should be the one to contact the coordinator
  4. Coordinator contact information is available on the schedules for team leaders including the captain, co-captain, manager, co-manager and designees
  5. In order to view your schedules you must log in to the ALTA website
  6. In your Member Portal go to My Active Teams. Your coordinator is listed under Team Info & Standings. OR from the Member Portal select My Rosters / New Reinstate > My Rosters > Schedule from the ellipsis to the left of the roster you want. You'll see your coordinator listed there
  7. Additionally, Member Portal > My Resources > ALTA Documents > Schedule Packet for your league will list your coordinator.
  1. Finding a scorecard requires membership in ALTA and being connected to a specific team
  2. Log > Member Portal > My Active Teams > Scorecards.
  3. Switch teams if you are taken to the wrong team and then select the scorecard for the appropriate match. Click the print icon.
  4. For past scorecards, go to My Rosters & New/Reinstate > My Rosters > Schedule. Clicking on a match will reveal the scorecard.
  5. You may also print a blank scorecard from ALTA Documents.
  6. Sign cards at the end of the match
  7. Partial scorecards may be saved.
  8. When complete, click Check Box to submit.
  1. Adult League - members of adult teams - players, captains or co-captains, roster creators or designees
  2. Junior League - team managers or co-managers, roster creators or designees  
  3. Office staff
  4. League VPs
  5. Coordinators
  6. First VP
  7. Overall Coordinators

Partial scorecards may be saved.  When complete, click Check Box to submit.

  1. After 24 hours, both captains get a reminder  
  2. If scorecard has been entered but not approved, the approving side gets a reminder
  3. After 48 hours, if the scorecard is entered but not approved, it is auto-approved and coordinator is notified
  4. After 48 hours, if the scorecard is still missing, the coordinator is notified
  1. In order for a scorecard to be disputed or approved it must have been submitted by the opposing team
  2. You must also be either a member of the team that played, an office staff member, a league vp, coordinator, or overall coordinator
  3. Once you reach the scorecard you would like to dispute or approve, the scorecard will be shown as read-only except for a section to enter reviewer comments and a section to approve or dispute
  4. You may then save your selection
  • The original scorecard cannot be changed after it is saved
  • Coordinators need to be notified of mistaken scorecard entries within 10 days of the match in question  
  • Coordinators can adjust the scorecard after verifying the issue(s)
  • A modified scorecard will be shown first when viewing the scorecard for that particular match
  1. Log > Member Portal > Members & Memberships > Member Search
  2. Identify the player you are looking for
  3. Select Play History to the left of their name
  1. Your roster's assigned level/flight is where the team is placed at the beginning of the season
  2. The final level/flight is given to the roster based on their performance during the season
  3. Each team member carries this team rating forward
  4. ALTA does not give players individual ratings
  1. To find a team on which to play, on the Home Page use the hamburger menu and click on Find Players and Teams.
  2. Choose the Teams Looking for Players and filter as desired.
  3. You can also click on Players Looking for Teams and list yourself to be contacted.
  4. This allows a secure way to make contact and find a team.
  1. In order to view a member's ALTA number, you must be an ALTA member.
  2. Log in > Member Portal > Members & Memberships > Member Search.
  3. Search and see the member's ALTA number.
  1. From the Home page menu, choose Facilities > Request New Facility.
  2. Complete New Facility Request Application.
  3. Agree to the terms and Submit.
  4. A confirmation screen will be shown for your request.

No.  ALTA does not carry General Liability insurance coverage for its members.  There are nearly 1,000 ALTA-approved facilities at which league matches are played, and it is the responsibility of each of those facilities to carry General Liability insurance for people who play tennis on their courts.

Log in > Member Portal > My Active Teams > Availability.  Team players enter their availability for each match and use the Save button at the bottom of the screen to save their entries.  Team Leaders may enter for any team member and for themselves.  The system does not allow availability entry for past matches.  

  • Only team leaders can create and edit the lineup.
  • Anyone connected to the team can click the Lineup link to see the lineup.
  • Coordinators cannot see team lineups.
  • The lineup can be a work in progress using Save Draft, or can be completed using Check Lineup and then Publish to send emails to the team with the lineup.
  • Captains select players for the various lines from the drop-down that is sorted by player availability.  
  • Match date and time can be adjusted using the calendar link for the date and the green clock at the bottom to change the time.
  • The Check Lineup button will show errors for things like the player's add date and suspensions (Eligibility to play).  Errors must be corrected to publish a lineup.
  • Warnings will be given for movement issues, sandbagging issues, and defaults (Movement issues).
  • The system log will record warnings for published lineups.  
  • The system needs to be able to tell by date that the match being checked is the next in line and that all previous matches are coordinator approved.
  • If a lineup needs to be changed after it is published, team leaders may make the change(s) and Publish again.  
  • Playoff lineups will show player values and validate lineups.
  • There is a link to the Tracking Sheet from the Lineup checker for leaders to review system warnings.
  • Player confirmation for the match will show on their schedule and will replace the question mark to the left of their name on the Lineup screen.  
  • Home matches come with the ability to enter food assignments.  If food is needed for an away match, there is a box at the top of the screen that can be checked to activate that ability.
  • Once the scorecard has been entered, the lineup screen for that match is no longer editable.
  • If last-minute lineup changes are not entered into the lineup screen, that's completely fine.  Please make those changes wisely knowing the ALTA rules.  
  • The lineup checker does not have to be used, but as usual, scorecards must be entered.
  • Leader Preferences in My Active Teams needs to be completed for each team each season in order to assign food on the Lineup screen. 
  • Leaders have the choice to assign food by line or from a list.
  • If by line is selected, based on the league, the number of players/lines are shown for each to have a set assignment.  
  • If from a list, each assignment should be in list form to then select from the drop down on the lineup screen.  

For example: 

Sandwiches  

Appetizer

Drinks 

Paper goods

Dessert and bananas

  • If you are assigning food to team members who are not playing, please use the comment box at the bottom of the Lineup page for the team to see when the lineup is published.
  • Log in > Member Portal > My Active Teams > Schedule & Lineup
  • The new version of the team schedule shows opposing teams that are clickable to open the accordion with match information.
  • Individual player and food assignments for the match will show when the opposing team is clicked and the match information revealed.
  • Players confirm their place in the lineup here.   
  • Team Leaders who have approved to show their email address to the opposing team leaders will have their email addresses showing here.  
  • The printer icon on this page will print the schedule version from the old site.  It too will show captain email addresses as approved.  
  • Log in > Member Portal > My Active Teams > Dashboard.
  • Team information shows in this area from the point the season schedules are released.
  • If a player is on more than one team in a season, the Switch Teams button will allow switching between the teams.
  • A default view can be set to see 3 upcoming matches in one league or to see all your teams upcoming matches in date order.  
  • Teams, where members are a Designee only, will show with an orange band in lieu of the green band.  
  • An abbreviated version of the Division Standings shows team totals and when your team is scheduled to play each of the teams.  
  • Team leader information is displayed to the team and Coordinator information is displayed to the Team Leaders.  

Member Portal > My Active Teams > Schedule & Lineup > Click on the opposing team name and an accordion will open with information for that particular match.  Radio buttons will confirm or decline players acceptance for this match.  When a player declines to play, the team leaders will get an email.  

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