FAQ My Account

 

-Log in > Member Portal > My Account > My Preferences

-Check the box to allow your email address to be shown to opposing team leaders

-This check box stays for all teams that you are managing

-Save your selection

 

-Log in > Member Portal > My Account > My Preferences

-Select the court side, Ad or Deuce, or No Preference

-This selection shows in the lineup checker next to your name

-Save your selection

-Log in > Member Portal > My Account > My Password

-Update and save new usernames or passwords according to the outlined requirements

-Log in > Member Portal > My Account > My Profile  

-Use Profile Photo tab on left

-Select and upload a photo with 1:1 aspect ratio to avoid distortion

-Save your work 

-Potential new members, please click Join ALTA on the Home Page

-To renew membership(s) - Log in > Member Portal > Members & Memberships > Renew Memberships

-To renew just your own membership - Log in > Member Portal > My Account > My Membership Renewal

-If you do not remember your username or password, click to Sign In on the Home Page, then Forgot Username or Forgot Password

-When you first join ALTA, you are assigned a member number

-Your original member number is the only member number that should be renewed for you to contain all of your ALTA history

-It's against the ALTA rules to utilize more than one member number per member

-Once a membership is purchased or renewed, it is nonrefundable

-Log in > Member Portal > My Account > My Profile

-Select and edit your information on the Contact Information page

-Save your changes

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